Effective from May 21, 2026

1. PURPOSE AND APPLICATION
   This Privacy Policy (“Policy”), as defined herein explains how Traceable Dairy Nutrition
   (hereinafter referred to as “We” and/or “Us” and/or “Our” and/or “Firm” and/or “TDN”) collects,
   uses, stores, discloses or otherwise processes “Information” (as defined in this Policy) from its
   users/customers (“User(s)” and/or “Customer(s)” and/or “You” and/or “Your”) using its
   applications and/or accessing its website in the name and style of https://nutriwayprotein.com/
   (the “Website”). This Policy also describes the rights that the Customers and Users have with
   respect to their Information.
   We request You to read this Policy carefully before using the Website or any of Our applications. If
   You do not agree with the terms of this Policy, do not use the Website or avail any of the services
   offered by Us including usage or access of Our applications. By using the Website/applications, You
   signify Your acceptance to the terms of this Policy and agree to be legally bound by the same.
   Whenever You submit Information via the Website or Our applications, You explicitly consent to
   the collection, use, store and disclosure of the Information in accordance with this Policy.
   We do not provide services to children. If You are under the age of 18 years, you may visit the
   Website and use Our applications only under the guidance and responsibility of a parent or
   guardian who is above 18 years. In such cases, while we will not store the data of children, the data
   of parent/ guardian will be treated similar to as if the parent/ guardian is accessing our Website/
   application.
   We shall collect, use, distribute, process and store Your Information in accordance with the
   Information Technology Act, 2000 and the Information Technology (Reasonable
   Security Practices and Procedures and Sensitive Personal Data or Information)
   Rules, 2011 including but not limited to Digital Personal Data Protection (DPDP) Act,
   2023 (including its rules and regulations as amended from time to time), as
   applicable.
   We shall protect the Information by using a reasonable degree of care, to prevent the unauthorized
   use, dissemination, or publication of such Information. We will not disclose the Information to any
   person without the relevant User’s/Customer’s consent and limit dissemination of “Information”
   only to User’s employees or agents nominated by User having a "need to know".
   We respect and value Your privacy and shall strive towards protecting the Information that You
   provide. We shall keep the Information provided to Us as confidential and secure, as required
   under the applicable laws.

2. ABOUT TRACEABLE DAIRY NUTRITION
   Traceable Dairy Nutrition having its registered offices at Bengaluru, India is engaged in the business of
   manufacturing, processing, packaging, selling, storing, distributing, marketing, exporting, importing,
   re-labeling, and dealing in all forms of milk and milk-related products.

3. DEFINITIONS
    Confidential Business Information means the confidential information or data collected
   from our Customers through Our Website, applications or mobile phones.
   However, such Confidential Business Information does not include information which: (i) is or

   becomes a part of the public domain (ii) was in Our possession prior to Our arrangement with

   the relevant Customer; (iii) is obtained by Us in good faith from a third party having the right

   to disclose such information without an obligation of confidentiality; or (iv) is independently

   acquired or developed by Us (and can be shown by records) without breaching any of its

   obligations under this Policy.

    Cookies means small text files that are downloaded on the computer while visiting a website.

   The Cookie helps the website recognize a device for their next visit. They are widely used in

   order to make websites work, or work more efficiently, as well as to provide information to the

   owners of the website.

    Force Majeure Event shall mean any event that is beyond Our reasonable control and shall

   include, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes,

   insurrection, war, acts of government, pandemic, epidemic, embargo, computer hacking,

   software failure including unauthorized access by third parties, storage device and computer

   crashes etc.

    Information collectively refers to the Confidential Business Information, Personal

   Information and Sensitive Personal Information in this Policy which is collected from third

   parties (including Customers, vendors, etc.) and through use of Website, applications, Cookies

   or other similar tools.

    Personal Information means any information that relates to a natural person, which, either

   directly or indirectly, in combination with other information available or likely to be available

   with TDN is capable of identifying such person. Examples include first name, last name,

   mobile number, email address, Ip address, etc.

    Process or Processing in relation to Information, means an operation or set of operations

   performed on Information, and may include operations such as collection, recording,

   organization, structuring, analysis, evaluation, segregation, storage, adaptation, alteration,

   retrieval, use, alignment or combination, indexing, disclosure by transmission, dissemination

   or otherwise making available, restriction, erasure or destruction.

    Policy refers to this Privacy Policy.

    Sensitive Personal Information of a person means such personal information which

   consists of information relating to; (i) password; (ii) financial information such as Bank

   account or credit card or debit card or other payment instrument details; (iii) physical,

   physiological and mental health condition; (iv) sexual orientation; (v) medical records and

   history; (vi) Biometric information; (vii) any detail relating to the above clauses as provided to

   TDN for providing service.

   However, any information that is freely available or accessible in public domain or furnished

   under the Right to Information Act, 2005 or any other law for the time being in force shall not

   be regarded as sensitive personal data or information.

    User/Customer means the natural person to whom the Information relates.

    Website means https://nutriwayprotein.com/

   ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED

   TO THEM UNDER THIS POLICY.
   
   

4. COLLECTION OF INFORMATION
   For the purposes of effective functioning of the Firm’s application(s) or Website, We may collect
   and store Confidential Business Information from You, as applicable from time to time.
   The Personal Information and Sensitive Personal Information You may provide to Us, includes and
   that We may use are as follows:
    Personal details, such as usernames provided by You for which We use reasonable security
   measures for password protection from anyone;
    Your usage of the Website and Our applications;
    The details of the computer system, mobile phone, or computer network that You use to
   visit the Website or towards Our applications or any activities undertaken through the
   usage of the Website;
    Your first, middle and last name, e-mail address, phone number; and
    If applicable, Sensitive Personal Information like a copy of Aadhar, password, bank
   account details, annual income, credit card or debit card details, etc.
   We also collect and store an activity log unique to You that collects certain administrative and
   traffic information including without limitation source IP address, time of access, date of access,
   web page(s) visited, language use, Website and Our applications crash reports, type of browser
   used, the technical operation of the Website and Our applications, and any information required to
   ensure Your use of the Website and any of Our applications are compliant with the applicable laws.

5. PROCESSING THE INFORMATION
   The Firm may process Your Information where such relevant Information is required to be
   Processed for the following, but not limited to, Firm’s purposes:
    The fundamental reason behind collecting Your Information is to support and facilitate
   Your effective use of various features and services as provided on Our Website and
   applications.
    We use the Information for enhanced behaviour of our applications, and Your user
   experience.
    If applicable, We also use the Information to be able to provide value added services to
   Customers, vendors, etc. We select and track Your preferences to provide You with a
   customized experience, to notify You of any updated information and new
   developments/features and other related functions offered by our applications and
   Website, to otherwise support Your relationship with Us and to prevent fraud and unlawful
   use.
   It is Our policy to limit the Information collected to only the essential Information required to offer
   the services effectively and efficiently and cater to the requirements of the emerging needs of the
   various stakeholders in the dairy ecosystem.
   By accepting the terms of this Policy, You understand, agree and recognize that Our storage and
   processing of Your Information is for a purpose associated with a function or an activity of the
   Website and business of the Firm. You further understand, agree and acknowledge that You may
   be required to provide Information that is classified as “Sensitive Personal Information” as per
   applicable laws for Us to provide various services for Your enhanced experience.
   Please note that, it is entirely up to the discretion of the User to provide this Information.
   
   

6. DISCLOSURE OF INFORMATION
   We do not sell, trade or rent Your Information to any third party, unless We have been expressly
   authorized by You either in writing or electronically to do so.
   We may disclose Your Information solely in the legitimate conduct of the business to deliver
   services to meet Your demands and offer you the services. We may use a range of service providers
   and contractors to help us maximize the quality and efficiency of our services and our business
   operations. This means that third-party individuals and organizations may sometimes have access
   to Information held by the Firm and may collect it for process or use it on behalf of the Firm. For
   this reason, You hereby agree that for every authorization which You grant to us in this Policy, You
   also grant to any third party that we may hire or enter into a contract with for conducting our
   business and for providing You the services. We require our service providers and contractors
   (third-party individuals and organizations) to ensure at least the same level of data protection (if
   not more) that is adhered by Us and be under appropriate confidentiality requirements, maintain
   adequate technical and network security and not to use or disclose such Information for any
   unauthorized purposes.
   We may share Your Information within the organization, in order to facilitate the provision of
   services in connection with Your use of Our Website or Your membership to Our network of
   Website or applications. We may also release information when We believe, in good faith, that such
   release is reasonably necessary to (1) comply with legal or regulatory requirements; (2) enforce or
   apply terms of use of our Website; (3) enforce or apply terms of use of Our applications; or (4)
   protect Our rights, property or safety of the rights of others.
   In case the Firm is merged with or acquired by another business entity, it will be required to
   transfer all Your Information to such merging or acquiring entity. In such a case, the Firm will take
   all reasonable efforts to make sure that the Information is protected by the merging or acquiring
   entity, in conformity with applicable laws.

7. RIGHTS OF THE USERS/CUSTOMERS
    You have the right to review the Information provided by You and correct or amend such
   Information, if necessary.
    You have the right to withdraw Your consent to the use of Your Information by Us and also the
   right to get Your Information erased/deleted which will lead to the User not being able to avail
   services from Us. The erasure/deletion of Information is subject to Us retaining the
   Information for as long as required under applicable law.
    You have the right of data portability. Data portability is the ability to obtain some of Your
   Information in a format You can move from one service provider to another. Depending on the
   context, You may also be entitled to request copies of Information that You have provided to us
   in a structured, commonly used, and machine-readable format and/or request us to transmit
   this Information to another service provider (where technically feasible).
   For exercising any of the above-mentioned rights, you can contact Us via e-mail on
   info@nutriwayprotein.in

8. CAREERS
   If You apply for jobs through the Website, You accept that the application will be processed by the
   Firm. The Firm will use the Information supplied by the applicants for the purpose of processing
   the application. The applicant shall have the right to consult their Information, to correct the
   Information, if necessary, and to withdraw their consent to the use of their Information.
   RETENTION OF YOUR INFORMATION
   The Firm will retain Your Information only for as long as is necessary for the purposes set out in
   this Policy. We will retain and use Your Information to the extent necessary to comply with our
   legal obligations (for example, if we are required to retain your data to comply with applicable
   laws), resolve disputes, and enforce our legal agreements and policies.

9. LEGAL COMPLIANCE:
   We abide by all the applicable laws in force as well as the mandates of government agencies. We
   will disclose any Information about You to government or law enforcement officials that We, in
   Our sole discretion, believe necessary or appropriate to respond to claims and legal processes, to
   protect the property and rights of the Firm or a third party, to protect the safety of the public or any
   person, or to prevent or stop any illegal, unethical or legally fraudulent activity. We may also
   provide Your Information to various regulatory authorities upon any demand or request from
   them.
   We may provide Your Information, in connection with a merger, acquisition, reorganization or sale
   of assets or in the event of insolvency or bankruptcy of the Firm.

10. SECURITY:
    In compliance to Our Information Security Policy, we adopt reasonable security measures
    including those as required under the applicable laws to ensure adequate security of Your
    Information.
    We strive to work towards the security, integrity and privacy of Your Information and to protect
    Your Information against unauthorized disclosure, access or destruction to the extent reasonably
    possible by Us. Notwithstanding anything contained in this Policy or elsewhere, We shall not be
    held responsible for any loss, damage, breach of security or misuse of Your Information, if such
    loss, damage or misuse takes place as a result of a Force Majeure Event and/or any acts undertaken
    by You in breach of this Policy. Further, if the Firm believes that the harm is grievous in nature
    which is likely to result in a risk to Your rights and freedoms, We will notify You of such breach of
    security or safety of Your Information as soon as We have had a chance to review the nature and
    extent of such breach.

11. LINKS TO OTHER SITES:
    The Website and Our applications may provide third party content and links to other websites. We
    do not provide Your Information to these third-party websites unless mandated under any
    applicable laws at that time.
    The links to other websites are operated by third parties and are not controlled by, or affiliated to,
    or associated with Us unless expressly specified on the Website and Our applications. Therefore,
    We do not make any claims concerning the privacy practices or policies of such third parties or
    terms of use of such websites, nor do We control or guarantee or endorse the accuracy, integrity, or
    quality of the information available on such websites. Any information provided by You to such
    third-party websites shall be governed in accordance with the privacy policies of the respective websites and it is strongly recommended that You review the privacy policy on any such websites
    prior to using such websites.
    13. PHISHING:
    Identity theft and the fraudulent practice currently known as "phishing" are of great concern to Us.
    Phishing is an attempt to acquire personal/sensitive information which the legitimate organization
    already has. Safeguarding information to help protect You from identity theft is a top priority. We
    do not and will not, at any time, request Your credit card information or national identification
    numbers in a non-secure or unsolicited e-mail or telephone communication.
    14. COOKIES:
    The Firm uses Cookies across its Website to improve performance and enhance the experience.
    Cookies can be used for a variety of purposes such as remembering your preference, measuring
    your activity and optimizing your user experience. Cookies are browser-based and On mobile apps,
    cookies are not really used (except tokens, storage, etc.).
    Usage of Cookies
    When consulting the Website, Cookies may get placed on Your computer, mobile or tablet. Cookies
    could contain the following data:
     Information about the browser; an identifier, in the form of a unique identification number.
     An expiration date (some Cookies only)
    Cookies used by the Firm and its purposes:
    Following are the Cookies we use and why:
     Google Analytics (utma; utmb; utmc; utmz)
    These Cookies are used to collect information about how visitors use Our Site. We use the
    information to compile reports and to help us improve the site. The Cookies collect information
    in an anonymous form, including the number of visitors to the site, where visitors have come to
    the site from and the pages they visited.
    Purpose for which Cookies are used includes but not limited to:
    Generally, Cookies perform the following functions:
     Enabling our Website to function properly -
    Some Cookies are essential for the functioning of our Website. For example, Cookies
    ensure that you are shown the correct webpages for your location, or to identify when we
    have a broken link or technical issue with the Website.
     Analyzing visitor’s behavior -
    We may use Cookies to analyze how Our visitors use our Website and to monitor Website
    performance. This allows Us to provide a high-quality experience by making sure that Our
    content and layout remains relevant to You. For example, Cookies to keep track of which
    pages and links are most popular and which are not providing the information that’s
    required by Our visitors.
     Optimizing and personalizing -
    Cookies are used to optimize the webpages that You visit and to personalize the content
    that is shown to You across all our digital assets, based on Our understanding of Your
    requirement.
    Manage your Cookies
    You can control whether to accept Cookies or not. If You decide to not accept Cookies, some features
    and services on Our Website will not function properly.
    If You prefer not to accept Cookies, You can either:
     Change Your browser setting to notify when You receive a Cookie, which gives You the
    discretion to choose whether or not to accept it; or
     Set Your browser to automatically not accept any Cookies. You can manage Cookies in the
    privacy settings of the web browser You are using. Please keep in mind that if You use Your
    browser settings to block all the Cookies, You may not be able to access parts of Our Website
    or others’ website.
    You can modify the Cookies setting by the links provided below. These links will guide You through
    the process of modifying Your browser settings:
     Apple Safari –
    https://support.apple.com/en-in/guide/safari/manage-cookies-and-website-data-sfri11471/mac
     Google Chrome –
    https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
     Microsoft Internet Explorer –
    https://support.microsoft.com/en-in/help/17442/windows-internet-explorer-delete-manage-
    cookies
     Mozilla Firefox –
    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
    15. CONTACT US:
    If You have any questions about this Policy, the practices of the Firm or Your dealings with the
    Website/application, You can contact Us via email on: info@nutriwayprotein.in
    16. GRIEVACE OFFICER
    Please find below the details of the Grievance Officer:
    Name: Mr. Arun Kumar Agarwal
    E-mail: info@nutriwayprotein.in
    If You wish to make a complaint regarding any violation of the provisions of the Policy, You may
    send a written complaint to the Grievance Officer, who shall redress the complaint in accordance
    with the provisions of the Information Technology Act, 2000 and Rules made thereunder and/or
    any other law being in force.
    17. GOVERNING LAW
    Please be informed that any proceedings arising out of or relating to Your use of this
    Website/application, its content and services will be subject to the laws of India and the state of
    Karnataka and the courts in Bengaluru shall have exclusive jurisdiction.
    Manage your Cookies
    You can control whether to accept Cookies or not. If You decide to not accept Cookies, some features
    and services on Our Website will not function properly.
    If You prefer not to accept Cookies, You can either:
     Change Your browser setting to notify when You receive a Cookie, which gives You the
    discretion to choose whether or not to accept it; or
     Set Your browser to automatically not accept any Cookies. You can manage Cookies in the
    privacy settings of the web browser You are using. Please keep in mind that if You use Your
    browser settings to block all the Cookies, You may not be able to access parts of Our Website
    or others’ website.
    You can modify the Cookies setting by the links provided below. These links will guide You through
    the process of modifying Your browser settings:
     Apple Safari –
    https://support.apple.com/en-in/guide/safari/manage-cookies-and-website-data-sfri11471/mac
     Google Chrome –
    https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
     Microsoft Internet Explorer –
    https://support.microsoft.com/en-in/help/17442/windows-internet-explorer-delete-manage-
    cookies
     Mozilla Firefox –
    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
    15. CONTACT US:
    If You have any questions about this Policy, the practices of the Firm or Your dealings with the
    Website/application, You can contact Us via email on: info@nutriwayprotein.in
    16. GRIEVACE OFFICER
    Please find below the details of the Grievance Officer:
    Name: Mr. Arun Kumar Agarwal
    E-mail: info@nutriwayprotein.in
    If You wish to make a complaint regarding any violation of the provisions of the Policy, You may
    send a written complaint to the Grievance Officer, who shall redress the complaint in accordance
    with the provisions of the Information Technology Act, 2000 and Rules made thereunder and/or
    any other law being in force.
    17. GOVERNING LAW
    Please be informed that any proceedings arising out of or relating to Your use of this
    Website/application, its content and services will be subject to the laws of India and the state of
    Karnataka and the courts in Bengaluru shall have exclusive jurisdiction.
    Manage your Cookies
    You can control whether to accept Cookies or not. If You decide to not accept Cookies, some features
    and services on Our Website will not function properly.
    If You prefer not to accept Cookies, You can either:
     Change Your browser setting to notify when You receive a Cookie, which gives You the
    discretion to choose whether or not to accept it; or
     Set Your browser to automatically not accept any Cookies. You can manage Cookies in the
    privacy settings of the web browser You are using. Please keep in mind that if You use Your
    browser settings to block all the Cookies, You may not be able to access parts of Our Website
    or others’ website.
    You can modify the Cookies setting by the links provided below. These links will guide You through
    the process of modifying Your browser settings:
     Apple Safari –
    https://support.apple.com/en-in/guide/safari/manage-cookies-and-website-data-sfri11471/mac
     Google Chrome –
    https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
     Microsoft Internet Explorer –
    https://support.microsoft.com/en-in/help/17442/windows-internet-explorer-delete-manage-
    cookies
     Mozilla Firefox –
    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
    15. CONTACT US:
    If You have any questions about this Policy, the practices of the Firm or Your dealings with the
    Website/application, You can contact Us via email on: info@nutriwayprotein.in
    16. GRIEVACE OFFICER
    Please find below the details of the Grievance Officer:
    Name: Mr. Arun Kumar Agarwal
    E-mail: info@nutriwayprotein.in
    If You wish to make a complaint regarding any violation of the provisions of the Policy, You may
    send a written complaint to the Grievance Officer, who shall redress the complaint in accordance
    with the provisions of the Information Technology Act, 2000 and Rules made thereunder and/or
    any other law being in force.
    17. GOVERNING LAW
    Please be informed that any proceedings arising out of or relating to Your use of this
    Website/application, its content and services will be subject to the laws of India and the state of
    Karnataka and the courts in Bengaluru shall have exclusive jurisdiction.